Hotel operations
and management.
I am working on a new book bringing together my management experience in tourism with examples from the field and practical approaches.
From experience
to a management guide.
A comprehensive view of hotel management: from teams and operations to guest experience and sustainable business success.
This book is being prepared as a practical guide for hotel managers, department leaders and those looking to develop their careers in tourism.
Department operations, roles and responsibilities, the general manager's role, team coordination and service quality are among its core topics.
I explore increasing revenue and profitability, controlling costs, strengthening guest satisfaction and differentiating a business through examples from real working life.
The title, cover and publication date will be shared on this page once confirmed.
Get in touch about the book